Case Studies

Anonymized success stories from cross-border recovery.

Real recoveries — with identifying details removed — that demonstrate how cultural fluency, legal rigor, and asset tracing combine to resolve cases others abandon.

Cross-Border Corporate

Recovery from a PRC-registered trading company

A Hong Kong-based manufacturer was owed HKD 4.2M by a Shenzhen trading entity that had ceased responding and moved assets. Conventional agencies declined the case due to cross-border complexity.

HKD 4.2M
Recovered
11 weeks
Timeline
100%
Recovery
The Challenge

The debtor had relocated operations and appeared insolvent on paper. The creditor had exhausted standard demand letters with no response over six months.

Our Approach

Our asset tracing team identified active accounts and receivables across two jurisdictions. We served a Statutory Demand in the debtor's native language with cultural sensitivity, then coordinated with local counsel to freeze identified accounts before the debtor could restructure.

The Outcome

Full settlement reached within 11 weeks of engagement. The debtor agreed to a structured payment plan after account preservation made avoidance untenable.

South Asian Diaspora

Recovery from an individual debtor across three jurisdictions

An international lender held a defaulted personal loan of USD 380,000 against a debtor of South Asian origin who had relocated assets to family members and a third country.

USD 311K
Recovered
60 days
Timeline
82%
Recovery
The Challenge

The debtor ignored all English-language correspondence and had structurally obscured asset ownership through family transfers.

Our Approach

A Hindi and Urdu-speaking specialist rebuilt the communication channel with cultural fluency, establishing rapport that English-only agencies could not. Concurrent asset tracing identified property held in a family trust structure.

The Outcome

Voluntary settlement negotiated at 82% of the outstanding balance, paid in a lump sum within 60 days of first contact. No litigation required.

Fintech Portfolio

Distressed loan portfolio recovery for a virtual lender

A licensed virtual lender assigned a portfolio of 240 distressed consumer loans totaling HKD 18M across mixed debtor profiles, many with incomplete contact data.

HKD 12.1M
Recovered
7 months
Timeline
67%
Recovery
The Challenge

Fragmented debtor data, language barriers across the portfolio, and a lender needing rapid resolution to clean their books before a funding round.

Our Approach

We triaged the portfolio by recoverability, assigned native-language specialists to relevant segments, and ran parallel amicable recovery tracks with SLA-tracked reporting. Cases unlikely to recover were flagged early to control cost.

The Outcome

67% portfolio recovery rate over 7 months. The lender closed their funding round with a cleaned book and a documented recovery audit trail.

Western Expat

Commercial mediation avoiding litigation

A Hong Kong services firm was owed HKD 950,000 by a UK expat sole trader. The debtor disputed the debt and threatened counter-action, risking a costly legal stalemate.

HKD 741K
Recovered
5 weeks
Timeline
78%
Recovery
The Challenge

Both parties had a legitimate commercial relationship history and wished to avoid the reputational and financial cost of formal proceedings.

Our Approach

We facilitated structured commercial mediation sessions, presenting the claim documentation clearly while acknowledging the debtor's counter-position. A neutral framework allowed both parties to save face.

The Outcome

Settlement at 78% of the claimed amount, paid over three agreed installments. The commercial relationship was preserved and both parties avoided legal costs.

Your case could be the next success story.

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